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Privacy Policy

METAPOLIS is a residential property developer based in Limassol, Cyprus. This policy explains what personal data we collect through meta-polis.com, why we collect it, how long we keep it and which rights you have under the EU General Data Protection Regulation (GDPR) and Cyprus Law 125(I)/2018.

Who is responsible for your data?

The data controller is METAPOLIS, METAPOLIS Building, 2 Lamprou Porfyras Street, 3105 Limassol, Cyprus. You can reach our team about any privacy matter at info@meta-polis.com or +357 25 363644.

What data do we collect?

  • Contact details you submit in our forms: name, email address, phone number and your message.
  • Enquiry context: the project you asked about (for example a residence in Limassol, Paphos, Larnaca or Nicosia), the unit type, budget range and preferred contact channel.
  • Technical data: anonymised page views, device type, referring source and approximate region, used only to measure how many visitors reach our project pages.

Why do we use it?

  • To answer your enquiry and send the price list, floor plans and brochures you requested.
  • To prepare a reservation or purchase, where required by Cyprus law, including anti-money-laundering checks for transactions above 10,000 EUR.
  • To improve the website: which projects, unit sizes in m² and price ranges visitors look for most.

How long do we keep it?

Enquiry data is kept for 24 months from your last contact with us. Documents connected to a signed reservation or sale contract are kept for 6 years, as Cyprus tax and anti-money-laundering rules require. Analytics data is aggregated and retained for 14 months.

Do we share data with anyone?

We never sell your data. It is shared only with service providers that help us operate: our CRM and email systems, our website hosting provider, and — where a purchase proceeds — the lawyers, banks and the Cyprus Department of Lands and Surveys involved in the transaction. All providers act under a data-processing agreement, and data stays within the EU or in countries covered by an adequacy decision.

Cookies, analytics and advertising

We count page visits without cookies. Everything else depends on your choice in the cookie banner, which you can change at any time through "Cookie settings" at the bottom of every page.

  • Analytics (Google Analytics, Microsoft Clarity): if you accept, these services set cookies to measure visits, clicks and how pages are used.
  • Advertising (Google Ads, Meta): if you accept, these services set cookies to tell us which ads brought an enquiry (a form sent, a WhatsApp or phone click), to improve how our ads are delivered and to show you relevant ads. When you send a form after accepting, we also share your email and phone number in hashed form with Meta so it can match the enquiry to its ad.
  • If you reject advertising or analytics, or have not chosen yet, Google receives only cookieless signals without identifiers (Google Consent Mode), which Google uses to estimate results in aggregate; Meta and Microsoft receive nothing. If your browser sends a Global Privacy Control signal, we treat it as a refusal.

Google and Meta act as independent recipients of this data. You can read how Google uses it at business.safety.google/privacy and how Meta uses it at facebook.com/privacy/policy.

What are your rights?

  • Access a copy of the data we hold about you.
  • Correct inaccurate details or ask us to complete them.
  • Erase your data where no legal retention duty applies.
  • Object to marketing messages at any time — every email includes an unsubscribe link.
  • Lodge a complaint with the Office of the Commissioner for Personal Data Protection of Cyprus.

We answer every request within 30 days. Write to info@meta-polis.com with the subject "GDPR request".

Security

The website runs over HTTPS, form submissions are encrypted in transit, and access to the enquiry database is limited to authorised METAPOLIS staff using individual accounts with two-factor authentication.

How can you contact us?

METAPOLIS, METAPOLIS Building, 2 Lamprou Porfyras Street, 3105 Limassol, Cyprus.
Phone: +357 25 363644 · Email: info@meta-polis.com
We reply in English, Russian and Greek, Monday to Friday, 09:00–18:00 (Cyprus time).